What Are Debt Collections in Scotland and Exactly How Do They Involve You?Launched in 2006, Group is a UK-based bank control, recoveries direction, and business process outsourcing firm operating in both the B2C markets together in Glasgow and also Stratford-upon-Avon. Its focus is on recognizing its clients' requirements and delivering innovative solutions which help construct victory for them and to their own customers.
Widely considered a pioneer in regards to innovation and the use of new technologies has established itself as a market leader when maintaining its freedom from bigger less agile competitors. Since the companies launching back in 2008 and its group have won lots of high profile industry awards includingthe best utilization of technology for itself service client portal WeWantToSayYes.co.uk and in 2016 for its own voice recognition dialler platform, in addition to being known for innovative use of technology is to date the only DCA to have won both ideal consumer and finest commercial DCA.
Broad industry appeal, functions with an assortment of customers from lots of distinct businesses including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we are able to work seamlessly across these businesses because of our innovative on grooming procedures that are intended to facilitate a detailed understanding of our clients business before commencing work with them.
When you operate without a taken for granted, we all have the time to get to understand you and your clients, the strategy we devise for you is specific to your business needs and evolves along with our partnership.
Customer support, has worked with the belief that irrespective of the present situation a customer finds themselves dealing with, they are and will always stay a valued client of their customers, this ethos means that works with its customers across a variety of debt forms and era. In addition to working with customers on late arrears and aged debt accounts also works with a number of customers at very early stage arrears, often at a white tag capacity representing and carrying the brand name of some of the UK's biggest names.
Investing in our clients, we are Going Here a professional services company working to a very higher set of criteria that are governed by the Financial Conduct Authority, and also as part of the highly recognized Credit Services Association we are dedicated to ensuring that all of our people work to the very highest of standards. Training and Development play an integral part in the working lives of all employees at all levels, Training does not end once induction is completed but is ever present throughout the working atmosphere.
Quality assurance plays a key function in all that we do at; QA rolls all elements of our enterprise and is covered Debt Recovery Collections Kinum with our three line of defence and backed up via our own internal audit team and separate compliance capabilities.
Groups senior management team consists of a number of the most experienced and well recognized professionals in the market, with more than a 150 years combined experience in the sphere of financials.